Ensure Safety of our Deposits-Micro-Finance Banks Customers
Micro Finance banks in Nigeria have been called upon to put mechanisms in place to protect customers from negative tendencies by credit officers.
This call was made by some customers in Ibadan, Oyo state, Nigeria, while recounting their experiences in recent times.
''These credit officers have for long engaged in unethical practices, such as collecting daily contributions and not remitting the same to their employers. We want to be sure that our daily contributions arrive safely at the vaults of our micro-finance banks. Most of us you see here have gone through harrowing experiences with those who collect our daily contributions. The management of the bank should put measures in place to ensure our daily contributions get to them and ensure the safety of our deposits, ''they advised.
However, the Head of Credit of Apex Trust Micro-Finance Bank in Ibadan, Mr. Kunle Olagunju advised customers of the micro-finance bank who have complaints to visit its offices to lodge such complaints, saying, '' that is the reason why we are here. We are insured by the Nigeria Deposit Insurance Corporation,'' Mr. Olagunju stated.
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